Posts tagged setting expectations
The 2 Pages No One EVER Talks About

There's 1 thing that I remember from my years working at Canada's 3rd largest financial institution - CYOB.  Whenever it was up to me to make a judgement call on a transaction within my limit my manager would remind me to CYOB.

That's a lesson I've carried with me ever since.

In case you're not familiar with the acronym, CYOB stands for "cover your own butt".  It means do your due diligence & when you've done that, use your intuition.  At least that's what it always came down to for me.

But let's talk about covering your butt when you operate an online biz & the 2 pages you absolutely NEED to have that no one ever talks about.

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