Posts tagged culture
What Culture Are You Creating?

At the end of the day....integrity is all you've got.

We spend so much time discussing the best way to set up our businesses.  What platform, what website, what apps should we use?  What products or services should we provide?  Who the heck are our ideal clients and how best can we reach them?  What price tag can we put on the value of everything we're creating?

These are all necessary conversations.  Good conversations to have.

But there's one question that's missing.  Maybe it's missing because we assume that everyone else will operate with the same integrity we do.  That they'll bring the same high standards, ethics and good intentions that we bring.

Until they don't.

I had multiple conversations this week with colleagues who, like me, were disappointed, let down, heartbroken over the lack of integrity that a mutual friend and colleague had shown.

We vented and shared our disillusionment.  Sympathized.  Consoled one another.  Expressed anger and all the things that friends do when they get together and support one another. 

But we also discussed what "could" have made it better.  How we all desperately wanted this friend to be redeemed in our eyes.  Well, I did at least.

I mean let's face it.  Shit happens.  Things don't go according to plan.  You will drop the ball in business.  You will fuck it up.  You will sometimes feel sick to your stomach with how badly you've screwed this thing up.  That's okay it means you care.  I've been there.  I've felt the waves of nausea and the tight knot in my stomach.  Rehearsed the apology endlessly in my head.

Here's what makes it better.  Here's the only way I know how to screw up and walk away with your integrity intact.

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