Posts tagged client relationships
The Sound of Silence - Good Song, Bad for Business

The whole "it's better to beg forgiveness than ask permission" thing...I don't buy it.

At least not in business.

Because while you're off doing your thing & not communicating the other person is left to fill in the blank with why you didn't show up, didn't deliver, didn't follow through or otherwise do the thing they expected you to.

And they may or may not fill in the blank with generous assumptions about you.

It's so much better to manage expectations, to be honest, & to COMMUNICATE what's going on with you than let the silence lengthen.

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